Keep your supply-chain transformation on track, or get it back there.

Situation

The company was replacing its legacy planning, data and ERP environment with Kinaxis RapidResponse in phases. During delivery, the key onshore architect resigned, functional designs repeatedly fell short of client expectations, and customer escalations mounted while several workstreams ran in parallel.

Role

Led delivery, replanning, and project governance for a cross-functional team of developers, project managers, and architects.

Outcome

• Went live on budget despite losing a key resource mid-project.
• Replanned the functional design specifications several times to close gaps with client expectations, without affecting the development schedule.
• Backfilled the architect role and brought in an additional technical lead to relieve the capacity crunch.
• Closed first-sprint system integration testing with no delays. 30 of 33 user stories were complete, and four core planning specifications were signed off.
• Kept the team sustainable through parallel workstreams and escalations by rebalancing workload and bringing in support.

Situation

A large electric utility was replacing its decades-old, heavily customized mainframe customer system with SAP. The program served about 5 million customers. The new platform had to integrate with roughly 45 surrounding legacy and third-party applications, while other major projects competed for the same test environments.

Role

Project and Release Manager, SAP, engaged through a consulting firm. I owned the environment and integration-test timeline across four waves and five integration test cycles. I coordinated three systems integrators and several third-party vendors, and ran release and change control under a program-wide change freeze.

Outcome

Integration testing kept moving despite environment conflicts, through coexistence agreements negotiated with parallel projects. The program went on to a successful go-live.